Contact Us
Got a question about how we review sweepstakes casinos, a correction to flag, or a general enquiry about the site? This page explains the best way to reach us and what happens after you do.
How to Reach Us
The quickest way to get in touch with the Sweeps Casinos editorial team is by email. We aim to respond to all messages within two to three business days. For the fastest reply, include as much detail as possible about your query in your first message.
Email: [email protected]
What We Can Help With
- Editorial queries — questions about how we assess and rank sweepstakes casinos, or how our editorial process works
- Factual corrections — if you believe information on any of our pages is out of date or inaccurate, we want to know
- Responsible play concerns — if you or someone you know needs support, we can point you toward the right resources (see also our Responsible Gambling page)
- General site feedback — suggestions for new content, topics we haven't covered, or usability issues
- Partnership or commercial enquiries — if you represent a sweepstakes casino operator and want to discuss being considered for review
What We Cannot Help With
We are an independent comparison and information site — we do not operate any sweepstakes casino platform ourselves. That means we are not able to:
- Access your account on Spinblitz, MegaBonanza, Lone Star, or any other platform we cover
- Process coin purchases, prize redemptions, or refunds on your behalf
- Resolve disputes between you and a platform operator
- Provide legal or tax advice about your participation in sweepstakes promotions
For account-specific issues, please contact the platform's own support team directly. For questions about tax obligations on prize redemptions, consult official IRS guidance or a qualified tax professional.
About Our Editorial Team
The content on Sweeps Casinos is researched and written by April Lawson and a small editorial team. We review sweepstakes and social casino platforms independently — our rankings reflect our own assessment, and commission arrangements with operators do not determine position. You can read more about our approach on the About Us page.
If you believe a ranking or review does not reflect a platform's current offering, please let us know. We fact-check our pages regularly, and reader feedback helps us keep information accurate.
Commercial and Partnership Enquiries
If you represent a sweepstakes casino operator and would like your platform considered for inclusion in our reviews, you are welcome to reach out at [email protected] with a brief overview of your platform. Please note that commercial relationships do not guarantee a listing, a particular ranking, or a positive editorial assessment. All platforms are evaluated against the same criteria regardless of commercial relationship.
Responsible Play Resources
If a sweepstakes casino — or any form of gaming — is causing you or someone close to you distress, please do not wait to seek support. Our Responsible Gambling page lists free, confidential resources available in the US. You do not need to be a registered gambler to use them.
Response Times and Availability
We aim to reply to all emails within two to three business days. Response times may be longer around public holidays. We do not currently offer live chat or phone support. Please do not send duplicate messages across multiple channels, as this can slow our response time.
Thank you for taking the time to get in touch. We read every message and appreciate feedback that helps us improve the site for everyone who uses it.